Multilingual AI Chatbot
Enterprise Conversational AI Platform
Handles 1,317+ conversations per day across 15+ languages. Designed for banking, financial services, and government with seamless multilingual support and secure enterprise system integration.
93.2%
Accuracy
15+
Languages
30%
Cost Savings
Key Capabilities
- 24/7 Automated Support: dramatically cuts call centre volume
- Multilingual NLP Engine: 15+ languages including Hindi, Telugu, Arabic, French
- Advanced Knowledge Base: 1,247+ policy documents, 5,832+ Q&A pairs
- Analytics Dashboard: intent trends, satisfaction scores, language usage
- Voice Integration: Speech-to-Text and Text-to-Speech (Google Cloud Speech API, Neural TTS)
- Security: SOC 2 Type II, GDPR compliance, HTTPS/TLS, RBAC
- Integrates with Salesforce, SAP, Oracle, Microsoft Dynamics, government portals
System Architecture
Multilingual NLP Engine
State-of-the-art language models for accurate intent detection and entity extraction across 15+ languages.
Knowledge Base & Memory
1,247+ policy documents and 5,832+ Q&A pairs indexed for instant, accurate responses.
Secure API Connectors
REST APIs, webhooks, and function calls to connect with ERP, CRM, banking systems, and government databases.
Analytics & Monitoring
Real-time dashboards tracking conversation volume, satisfaction, workflow status, and language usage.
Sector Impact
Banking & Financial Services (BFSI)
Automates balance inquiries, transaction history, fund transfers, and fraud alerts. Financial institutions report 80% automation of Tier-1 questions and 30% cost savings.
Ministry of Corporate Affairs & Government Services
Unified communication channel for corporate stakeholders, answering compliance queries and filing procedures in the user's preferred language and improving regulatory compliance.